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Shipping
What are your processing and shipping time
If you need a mobile before the stated production time, write to us and we will fulfill your order earlier.
Processing time: 5-14 working days. For details, see individual items.
Shipping time:
- 7-12 working days US
- 3-7 days Canada
- 7-21 days EU
I do my best to ship out your orders as soon as possible.
Do you offer local pick-up?
Yes, we do offer free pick up at Strathroy.
Once your order is processed and ready for pick up we will send you an email with confirmation.
Shipping in Canada
Shipping cost depends on what is ordered, you can see pricing when you checkout.
Shipping in USA
Orders are shipped tracked with USPS. Shipping cost depends on what is ordered, you can see pricing when you checkout.
Shipping International
Please note before placing an order in the store! Residents of EU countries and UK, must pay tax upon receipt of the parcel! The tax is charged for parcels worth more than 25 euro. When sending, I include an invoice with the full value of the items ! “Gift” is also taxable! All taxes are paid by the buyer! Thanks for understanding. Shipping overages will be refunded.
We insure all packages unless insurance is not available for your destination Country. This is because insurance providers have assessed these countries as having a higher risk of loss or damage.
These include:
Afghanistan, Algeria, Angola, Belarus, Bosnia and Herzegovina, Burundi, Cote d’ivoire (Ivory Coast), Croatia, Cuba, Democratic Republic of the Congo, Iran, Iraq, Jordan, Liberia, Libya, Moldova, Montenegro, Myanmar (Burma), Nigeria, North Korea, Paraguay, Republic of the Congo, Russia, Serbia, Sierra Leone, Somalia, Sri Lanka, Sudan, Syria, Togo, Yemen, Zimbabwe
Full tracking is included but some countries may only have partial tracking.
If there are any issues with your International order, I will email you. Please ensure you have entered the correct email address for your order.
Shipping policy
The customer is responsible for ensuring the correct shipping address is entered. We are not responsible if a package is sent out to the wrong address entered by the customer. In the case of an undeliverable or returned package, return fees will apply. These fees are what the courier charges us.
Letter mail in Canada is untracked and uninsured. We are not responsible for lost or stolen mail.
Need help?
Contact us for questions related to refunds and returns.